Royal Mandarin Express

The manager came up to me(older lady) when I asked for my order to be remade because it was overcooked or chicken had been sitting awhile. I had in my napkin the first 4 pieces I tried to eat and were overcooked in the inside so she could see for her self how hard it was. The manager said “what do you you think we do pick pieces of chicken randomly and then place it on your plate…there is nothing wrong with it.” Then she says “ what do you want me to do?.. I stated “I want it fresh as I said in the beginning when I ordered.” She storms away and yells at the whole kitchen beginning to throw utensils around speaking in her native tongue. Two people poke their head out of the kitchen staring at me. At this point I didn’t feel safe to eat or safe at all. I then told the cashier to please give me a refund instead and then she yells and says “ Now she wants a refund. Well give it to her then and take her food now.” She represents her business being the owner. She was extremely disrespectful, lacked professionalism, used vulgar language, made me feel unwelcome and she was without limits or apologies. The food was also overcooked. I have a friend who has the same experience and now I’ve seen it first hand. I do not recommend.

Absolutely the best Chinese food. If you like seafood the Royal seafood combo was amazing had wonderful flavor and lots of veggies to complement the meat and a very savory gravy. Always order the appetizer platter you won't regret it. The wrapped chicken is marinated in a savory salty sauce then wrapped in foil and slow cooked so it is juicy and flavorful, super delicious.